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Self-service changes to reduce costs, deliver a better experience, and increase average order value

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don’t need to worry about overselling.

  • Increase your average order value by recommending products customers want to buy
  • Self-serve address, variant, contact details, and product changes pre-shipment
  • Reduce lost orders with carrier verified shipping address recommendations
  • Prompt customers to add more products to their orders before packing
  • Refund to gift card or store credit for order downgrades

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1 Review for Order Editing

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Su Dias

10 Reviews

Brilliant and innovative solution

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4.3/ 5

Brilliant and innovative solution to allow customers to self-serve and reduce unnecessary customer support tickets

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  • ££££
  • Price Range $0 - $399

Additional Details

  • Development Store:No
  • Works With:Shopify POS, Checkout, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo
  • Multilingual:No
  • Free Trial Available:Yes
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  • Free Option Available:Yes
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