Navigating the demands of digital agency life can be overwhelming. I understand the challenges of balancing client satisfaction with new business development. That’s where I come in. With over 15 years of hands-on agency experience, including owning and managing my own agency, I provide the strategic support you need to retain clients and expand your service offerings.
One of my key strengths is to build strong client relationships. I will proactively identify and recommend new services to enhance client lifetime value. I will manage the sales cycle and be part of the project delivery.
When you work with me it allows allows you to focus on other parts of the business. Spend time acquiring new clients and growing your agency, knowing that your existing accounts are in expert hands.
I’m sure you have some questions so I thought I would help you
Thanks for the offer but the mechanics of my personal life make it difficult to do hybrid. However, I do fully understand the importance of team building and meeting your colleagues face-to-face so there would be times where I will visit your offices.
I will adapt to your needs and requirements. For example, this can be on Teams, Slack or other applications. However you currently communicate, I would adapt.
This can depend on the services you provide and the number of accounts I will be dealing with.
I charge a monthly retainer plus commission on retained services, plus new services introduced.
Yes, absolutley. Consider me a member of your team! Just let me know the details and if I am available I will join.
I've done this before but it's not something I want to do anymore. I'll leave this for others in the business. Let me focus on managing existing accounts, making sure they stay a client and doing my best to upsell and introduce new services to them.
I've worked with clients that have many different applications. However, I would say that I'm particularly knowledgeable in Shopify and WooCommerce. I also have a good understanding of different CMS platforms such as Drupal and WordPress. I've sold numerous support and maintenance contracts on these platforms and understand the importance of keeping a website updated.
As well as running my own, I've worked with agencies that specialise in Shopify development, agencies that build mobile applications in Flutter and React Native. I've worked with agencies that offer a suite of digital marketing services. I've worked with development agencies which focussed on Drupal development, website maintenance and hosting services.
I've worked with lots and I've really enjoyed it.
I look forward to learning more about your agency and the needs you have, and hopefully getting to work with you
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